Konnekt Videophone and Konnekt Captioning Videophone, 2018 to 2021
1. Decide Where To Install
Konnekt desk or table mount video phone
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Internet speed > 2/0.7 Mbps down/up, or 2/2 Mbps for lip reading.
Important: WiFi router should be in the same or next room, with WiFi signal > 75%, or use a network cable or a WiFi extender.
Choose a quiet room, with minimal background noise.
Videophone user’s face should be well lit, with no movement behind them (no trees blowing in the wind, no moving traffic, no TV).
Position away from other equipment (TV, PC) and safe from knocks and spills.
For desk/table mount, use supplied Adhesive Clamp to prevent toppling.
Ensure cabling does not present a trip hazard.
Temperature < 30 degrees C. Humidity < 80%.
2. Connect Power
Connecting power
Connecting power and wired network
Ensure your modem/router is on first.
Connect Videophone to power outlet.
Optional: If using a network cable, connect Videophone to your modem/router.
IMPORTANT: If you are connecting via network cable, or you have a Konnekt-supplied modem, or you have previously arranged WiFi Auto Connect, then skip to step 7.
3. Enter Configuration Mode
Start Videophone
Wait for the horizontal progress bar to appear
Press and hold the CONFIG button for more than 5 seconds
Release the CONFIG button
If a CONFIG password is requested, enter it now (see printed guide)
4. Open the Network Manager
Network Manager screen close-up
Network Manager screen
To display a keyboard on the screen, press ON-SCREEN KEYBOARD
To display the network manager app, press CHANGE NETWORK
Find your WiFi network name in the list
Select Automatically connect to this network
Press Properties
5. Connect to Network
Select Use Static DNS and Use global DNS servers
Select Use Encryption
Select encryption type; most networks are WPA 1/2 (Passphrase)
Enter WiFi password in Preshared key
Dismiss on-screen keyboard: Press X on top right of keyboard
Press OK
Press Connect
Watch the status on the bottom of the Network manager window
Optional: Test Internet access using the BROWSER
Optional: If your WiFi requires browser login, use on-screen keyboard to enter 7.7.7.7 into the browser address bar
6. Restart Videophone
Press the RESTART icon
Press the RESTART button
Wait for Videophone to shutdown and then start up (1-2 minutes)
If an error screen appears, return to step 3, check connection and review settings
If the error screen persists, note the number of green and red lights or take a photo; Konnekt activation may be required
Please leave the Videophone powered on and connected to network
7. Contact Konnekt
Please contact us by phone, Skype or message to finalise your setup and activate your Videophone