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Captioning Videophone Features Survey
Please rate the importance of these features for our upcoming Konnekt Captioning Videophone.
Captioning
Captioning is also known as subtitles or voice-to-text. Videophone's captioning is fast and ensures privacy of your conversation because there is no human mediation. Text is very large and easy to read.
Critical
High
Medium
Low
Additional comments or suggestions?
Hidden
Keypad dialer, Speed Dials, including 000 emergency services
The dialer lets you enter and dial a phone number using BIG buttons. Speed Dials are large ONE-TOUCH buttons, displaying the NAME and optionally FACE of each contact. Each button can call up to 5 numbers, either with video, or a regular call.
Critical
High
Medium
Low
Hidden
Additional comments or suggestions?
Keypad dialer
The dialer lets you enter and dial a phone number using BIG buttons.
Critical
High
Medium
Low
Additional comments or suggestions?
Speed Dials, including 000 emergency services
The dialer lets you enter and dial a phone number using BIG buttons. Speed Dials are large ONE-TOUCH buttons, displaying the NAME and optionally FACE of each contact. Each button can call up to 5 numbers, either with video, or a regular call.
Critical
High
Medium
Low
Additional comments or suggestions?
Video calls and lip reading
Face-to-face conversation with family and friends who are using Skype on a mobile, tablet or PC. You can read lips, interpret facial expressions and use sign language to aid comprehension.
Critical
High
Medium
Low
Additional comments or suggestions?
Hidden
Call alerts - lights & vibration
Turn on lights in other rooms or vibrate a pocket device during ringing so you don't miss calls. Konnekt supplies, sets up and manages Smart Plugs / Smart Globes / pocket device.
Critical
High
Medium
Low
Hidden
Additional comments or suggestions?
Call alerts - lights
Turn on lights in other rooms during ringing so you don't miss calls. Konnekt supplies, sets up and manages Smart Plugs or Smart Globes.
Critical
High
Medium
Low
Additional comments or suggestions?
Call alerts - vibration
Vibrate a pocket device during ringing so you don't miss calls. Konnekt supplies, sets up and manages pocket device.
Critical
High
Medium
Low
Additional comments or suggestions?
Optional handset or wearable headset
Although our hands-free Videophone works without one, a handset or headset is an alternative to suit your needs.
Critical
High
Medium
Low
Additional comments or suggestions?
Hidden
User-adjustable volume
Call-alert (ringtone), call-alert volume and speaker volume can be adjusted separately.
Critical
High
Medium
Low
Hidden
Additional comments or suggestions?
User-adjustable ringing and speaker volumes
Call-alert (ringing) volume and speaker volume can BOTH be adjusted, and are SEPARATE adjustments so that (for example) you can have very loud ringing but moderately loud speaking volume (for large homes) or vice-versa (for smaller homes).
Critical
High
Medium
Low
Additional comments or suggestions?
Choice of call-alert sound (ringtone) with different frequencies
Different ringing sounds, with different frequencies (tones), to suit those with better hearing at a higher, lower or medium pitch.
Critical
High
Medium
Low
Additional comments or suggestions?
Auto Answer
Incoming calls from nominated (trusted) callers are answered automatically if the user does not (or cannot) answer or decline the call.
Critical
High
Medium
Low
Additional comments or suggestions?
Address book
User can add, edit or remove contact information.
Critical
High
Medium
Low
Additional comments or suggestions?
Call History with Missed Call Notification
The Call History lists calls made, answered or missed by the user. The user is notified of incoming calls that were missed in his/her absence.
Critical
High
Medium
Low
Additional comments or suggestions?
View Captions in the Call History
The captions of your previous calls are available for you to browse in your Call History.
Critical
High
Medium
Low
Additional comments or suggestions?
Answering machine with captions
If an incoming call is not answered or declined, the caller can leave a voice message. Messages are converted to text and can be reviewed.
Critical
High
Medium
Low
Additional comments or suggestions?
Settings: Managed settings
Service in which Konnekt can make changes for the user, remotely.
Critical
High
Medium
Low
Additional comments or suggestions?
Settings: Touch-screen settings
The user can access all settings from the touchscreen. This process may be complicated but is flexible.
Critical
High
Medium
Low
Additional comments or suggestions?
Settings: Web-interface settings
You, or a trusted family member, can access and modify settings REMOTELY via a web page.
Critical
High
Medium
Low
Additional comments or suggestions?
NRS (National Relay Service) Captioned Relay support
This is the Internet version of captioning. The operator calls both you and the B-party. With this proposed feature, there would be no need for the user to open a browser or cope with complicated web pages or forms. The user would select the contact or enter the phone number, and the rest would be automatic. Ideal if you have contacts whose voices are not well understood by automated captioning but are understood by human-operator captioning.
Critical
High
Medium
Low
Additional comments or suggestions?
NRS (National Relay Service) Internet Relay support
User types text, using an optional external keyboard, rather than speaking. The user's typed text is converted to speech for the other person to listen to. With this proposed feature, there would be no need to open a browser or cope with complicated web pages or forms. The user would select the contact or enter the phone number, and the rest would be automatic. Ideal for those with a severe speech impairment who can type.
Critical
High
Medium
Low
Additional comments or suggestions?
Physical "access switch" button
For those who cannot reach or cannot operate the touchscreen: A big button sits beside your bed or chair, or is worn. Press the button to call up to 5 contacts, or to answer a call, without using the touchscreen. This feature is ideal for mobility limitations, bed-ridden or chair-bound users, or those who are more likely to fall.
Critical
High
Medium
Low
Additional comments or suggestions?
Hidden
Tone controls or equalizer
Tone controls would allow adjustment of treble and bass, for example to compensate for aged-related hearing loss. An equalizer would have a number of controls for different frequencies, that could be set according to an audiograph report for more accurate but more elaborate compensation.
Critical
High
Medium
Low
Hidden
Additional comments or suggestions?
Tone controls
Tone controls would allow adjustment of treble and bass, for example to compensate for aged-related hearing loss.
Critical
High
Medium
Low
Additional comments or suggestions?
Equalizer
An equalizer would have a number of controls for different frequencies (pitches), that could be set according to an audiograph report for more accurate but more elaborate compensation compared to simple tone controls.
Critical
High
Medium
Low
Additional comments or suggestions?
Describe your hearing?
Have we left anything out of this survey? Other features you'd like? Do you have any ideas? Questions? Feedback about this survey?
Describe your speech?
Please describe your speaking ability? How easily can you make yourself understood? Do you prefer to use a keyboard to type, rather than a telephone / microphone?
Your communication devices?
Please describe the devices you currently use to communicate? Telephones? Mobile phones? Captioning phones? Tablets? Other?
Any final suggestions or questions?
Have we left anything out of this survey? Other features you'd like? Do you have any ideas? Questions? Feedback about this survey?
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Lead source description
Form ID: 62, Form name: Captioning Videophone Features Survey, Post/page ID: 7742, Post/page title: Captioning Videophone Features Survey, Date (dmy): 28/05/2022, User IP address: 193.70.68.140, Embed URL: https://www.konnekt.com.au/captioning-videophone-features-survey/, HTTP Referrer URL: , Client ID: See Status Description
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