This form does not contain all available options. We will ask you about additional options during set-up before delivery.
Insufficient time? Go to the end, and click Save and Continue Later. You can send a link to yourself or a family member, to complete the form on the same device or another device.
For those with low vision or unsteady hands: Use short names to maximize text size.
Phone contacts: Please enter the full international phone number of each Contact, starting with the country code (1 for USA).
Video contacts: All we need is the email address, and we will send them instructions. (We will create a Skype account for your Videophone).
If you don't have all Contact details yet: Go to the end of this form to Save and Continue Later. You can send the partially completed form to yourself or to a relative.
We will create a Skype account for your Videophone. You need to tell us who it will talk to. For video contacts: All we need is the email address, and we will send them instructions.
After you submit this form, complete and submit the form a second time, but only with your additional contacts. The screen can show up to 40 call buttons, but you can have additional contacts who are able to call the Videophone but cannot be called from the Videophone.
Videophone can display the photo from each video contact's Skype profile.
This can help strengthen the memory of faces and names.
The optional Konnekt button calls Support. This can be useful for test calls and to request changes. However, it can be confusing for some.
Remember: You can also contact Konnekt by email, phone, or Skype from any device.
We recommend to start with a Konnekt button and ask us to remove it later.
The optional Clean button allows the screen to be wiped clean, using a soft dry cloth, without inadvertently pressing a call button and starting a call.
Videophone can be mounted on a table/desk using its kickstand. Use our supplied adhesive clamp to secure the kickstand onto a table. Videophone can also mount onto a wall or bench using almost any monitor bracket -- ask Konnekt for instructions.
Videophone works with any AC electrical voltage (90 - 260 volts) and frequency (50 - 60 Hz). See https://www.worldstandards.eu/electricity/plugs-and-sockets/
A clear plastic cover that helps prevent the Videophone's power plug from being disconnected from the power outlet.
Available only for delivery in Australia. Konnekt can suggest products for other countries.
Recommended if the user or a cleaner is likely to unplug Videophone and leave it unplugged.
We recommend to use a regular power extension cord or power board; it is safer, stronger and more resilient. For tight spaces, where absolutely necessary, a DC extension cable can help hide cabling. It extends the cable from the power adapter to the Videophone.
To keep cabling in place, and avoid creating a trip hazard.
Konnekt can deliver Videophone completely pre-configured, ready to connect automatically via Wi-Fi or network cable. What if you move? Videophone's network connection can be changed at any time; follow the simple Quick Start Guide, or contact Konnekt to reconfigure it for you, remotely.
Not needed by users who have typical age-related hearing loss.
Recommended for users who have severe hearing loss, and perhaps for users who forget or refuse to wear their hearing aids.
The external speaker plugs into the Videophone speaker output socket, as well as a Videophone USB socket. It has a volume control and an on/off button. It can be mounted on top of the Videophone frame, facing forward. For users who have a cognitive impairment, you may wish to mount it on the rear kickstand facing backwards so that the controls cannot be seen or accessed. We include instructions for this speaker. There is no extra cost.
The ringing sound made by Videophone when there is an incoming call. We suggest a 1920s ringtone for most users. We recommend the bassy Aussie Muted Tones ringtone for those with aged-related hearing loss.
The colour scheme affects buttons and text. We recommend Konnekt Default, carefully chosen because studies show that blue promotes happiness, confidence, calmness and creativity. Select high-contrast Yellow for low vision. For a dark room, we recommend Muted. Green and Blue help you match room décor.
Please select one of the above colour schemes using the following buttons:
Additional advanced options are available for:
We will discuss these with you if required when we set up your Videophone.