Group Calls With Konnekt

Why Group Calls Matter

Staying connected often involves more than two people. With Konnekt Videophone’s group calling, seniors can bring family, friends, or carers into the same conversation.

Group calls can make life easier in many situations:

  • Family discussions: Celebrate birthdays, share important news, or simply catch up together.
  • Telehealth consultations: Involve doctors, specialists, or family carers in the same session, without needing everyone in the same room.
  • Support and safety: Carers or relatives can quickly be added if needed, ensuring no one feels alone in making decisions.

How to Use Group Calling on Konnekt

Right now, making group calls with Konnekt is simple:

  1. Start a call: The Videophone user begins a call with Person A (e.g., a family member), or vice versa. At this point, the Videophone user and Person A are speaking one-on-one.
  2. Invite a third person: A third person (Person B) decides to join. They can either call the Videophone directly or call Person A through our video-calling app.
  3. Notification for the third person: When Person B calls, their app will display a message: “A call is already in progress.” They can then choose to Join Group Call or Call Back Later.
  4. Joining the group call:
    •  If Person B selects Join Group Call, they immediately enter the ongoing conversation between the Videophone user and Person A.
    •  Importantly, the first two participants (the Videophone user and Person A) do not receive a separate notification — Person B simply appears in the call.

Please note that we are continuously improving the group call feature to make it even more seamless and flexible.

Subscribe to our mailing list to receive the latest updates and news about new features as they’re released.

A. Create and call a Skype group

On your Smartphone, iPad or computer:

  • In Skype: Select the Chats tab, then New Group Chat.
  • Enter a Group name, such as Family. Press the Next arrow.
  • Select the group participants, including the Videophone user. Press Done.
  • Start call using the video-camera icon at top right, then press Start now or Start call.
  • Press Ring the group.

Next time, you can simply select and call the Skype group.

B. Videophone group-call button

  • Ask Konnekt local support to add a button to the Videophone.
  • Specify a group name, such as FAMILY, as well as the group participants.
  • With one touch, the Videophone’s group call button starts the group call and rings all participants.

More About Group Calls

Video or audio: Group calls can be either video calls or audio-only calls. Each participant can choose to turn their own camera on or off. 

Zero-cost calls: Friends and family of the Videophone user can connect using our supported app at no cost for app-to-app calls, including group calls. 

Call multiple contacts: In addition to group calling, each Videophone call button can call up to 5 contacts in sequence until someone answers. For example, an Assist button could first call close family or carers before trying others for help.

You can also learn more about How to Improve You Video Call Quality. 

Menu