How It Works
Konnekt provides a full service, including Videophone setup and any subsequent changes, so that you don’t have to worry about the technicalities.
So you can JUST CALL US AND WE WILL MAKE IT HAPPEN.
Or read on to get an understanding of how the system works, and what happens after you place an order.
The Konnekt Videophone offers a face-to-face communication experience with family and friends using the simplest interface: ONE-TOUCH TO DIAL. It is designed for users who prefer simplicity, requiring NO COMPUTER SKILLS. The device eliminates the complexity of menus, passwords, and additional options.
With just a tap of a finger, a pointer, or nearly any object on the large 15-inch screen, users can initiate a call effortlessly. Incoming calls are just as straightforward, with the option to automatically answer calls from authorized contacts, enhancing accessibility and ease of use for everyone.
The Konnekt Captioning Videophone is specifically designed to enhance communication for the hard of hearing.
It integrates real-time captioning functionality, ensuring that every word spoken during a call is converted into text and displayed on its large 15-inch screen. This feature is crucial for those who rely on reading lips or require visual assistance to complement auditory inputs, making conversations easier to follow and understand.
Ideal for individuals with different hearing conditions, the Konnekt Captioning Videophone bridges communication gaps, allowing users to engage more fully with family, friends, and caregivers.
The Videophone is purpose built for video calling. It can be left on permanently, and contains a genuine Intel CPU and other carefully selected components, to ensure reliability and video call performance.
The Videophone is ideal for those who struggle to use the telephone, or who are unable to use modern technology for any reason: poor eyesight or hearing, wobbly hand movements, immobility, or cognitive issues such as dementia. The Videophone enables our customers to take part in the digital communication age, without needing to understand fiddly, complicated devices. It helps them remain at home that little bit longer, or eases the transition into Residential Care. It helps retain independence, reduces social isolation and increases visual contact with loved ones.
See further below for more information on Using The Videophone
Many of our users are 80-104 years old, or have poor hearing or vision, shaky hands, or dementia, or are disabled, or bed-ridden / chair-bound. To personalize your device, you can use our easy Videophone Preferences form before we deliver, or our video-calling app after we deliver. You may also contact us so we can properly understand your particular needs, and help set up the correct options. We want to ensure the Videophone will be a huge benefit to you and your family!
After you place your order for Purchase, Rental or Trial, Konnekt personalizes and tests your Videophone. You use our Preferences form to specify the names to go on the Call Buttons, and we do the rest! Alternatively, you can set up contacts yourself after delivery. We also offer to contact each family member & friend, no matter where they are in the world, to help them get setup our video-calling app. While more contacts can be added later, we prefer to ensure the Videophone is shipped with a set of working contacts. We have partners / resellers worldwide including Australia/Asia, New Zealand, America and Europe/UK.
The Videophone requires either fixed Internet, Wi-Fi or cellular / mobile Internet to work. Our global video-calling platform is fantastic and performs well even on slow Internet services. However, we recommend at least 2/0.7 Mbps downlink/uplink speed (2/2 Mbps for lip reading). Data usage is under 5GB per month for the 90% who make less than an hour of video calls per day, but up to 50GB per month for extreme users who love to talk face-to-face all day.
Konnekt can help you with Internet worldwide, recommend or supply a reliable Wi-Fi modem-router, and answer your technical questions. We even provide IT support for family and friends.
Setup is often completed in a matter of minutes. Connecting the Videophone to Internet, via Wi-Fi or LAN cable, is very easy. If you are able to tell us your Wi-Fi network name and password beforehand, we will configure the Videophone to automatically connect to it. No more to do!
Konnekt Videophone Unboxing
Videophone set-up is easy.
Unbox, plug in, and go.
Most customers place Videophone on a low table beside the “favourite chair”. Simply unfold the kickstand and secure it to the table using our strong furniture-friendly tape. Wall-mount brackets and other installation options for bed or chair-bound users are also available.
For your peace of mind, one of our technical team will be on the phone with you or your nominated contact during setup. This allows you to have the Videophone setup in a different state or country without having to be there yourself.
Using a finger, a prosthetic, or just about any object, you just tap the name you want to call, and the Videophone commences a call via Skype.
Answering incoming calls is equally simple, and calls from authorised callers can be Auto Answered if the Videophone user is unable to answer for any reason (e.g. if they’ve had a fall). This means you can look into the home, see what’s going on, and talk and provide comfort in an emergency while help is arranged.
During a call, the Videophone user can sit close by, or a few metres away in their favourite chair, and talk in a normal voice — thanks to a highly sensitive auto-adjusting microphone, very loud speakers, and other carefully selected components.
Videophone: Family and friends use a free Video-calling app (we no longer use Skype), which can be installed on an Android phone, iPhone or iPad/tablet. App set-up is simple but we do offer to contact family members and friends to help them to get setup with our app, no matter where they are in the world.
For close family or carers who are unable to visit as often as they would like, or who perhaps worry when their calls are not answered, the Videophone provides peace of mind. The ability to talk face-to-face — with optional auto-answer — means you can visually check on health and happiness any time, regardless of your location. You can call using our video-calling app, or from any computer browser using a Meet Link (which is ideal for telehealth group calls). It’s incredibly easy, and Konnekt can show you how.
The Videophone also calls telephones (audio only), depending on your plan. Elderly friends, medical staff and service providers can be called by the Videophone with one touch, or via our optional numeric keypad. In addition, if you don’t answer a call from the Videophone using your video-calling app, we can setup Videophone to call your landline or mobile phone numbers as a backup.
Konnekt Videophone - How to Connect with Other Devices
Captioning Videophone: There is no requirement for family, friends or anybody else to use video calling. You can use your Konnekt appliance as a regular telephone. However, video calling is free using our simple app (or a Meet Link), and Konnekt can help your family and friends get going with the app. During calls, you will be able to read their lips and faces (as well as having on-screen captions).
Konnekt provides a full ongoing service. We take care of any future changes to Videophone preferences and contacts, or you can use our simple app. Need to add a new name? Or remove a contact? Need to increase the volume or make the text larger? Either use our app or simply call, text or email us.
We also look after Videophone and video-calling software updates behind the scenes, so the Videophone user doesn’t see update prompts or technical messages.
One low, fixed Monthly Fee to Konnekt includes unlimited face-to-face calls, and unlimited calls to telephones* – talk to us for information on specific countries.
Our Videophone users are able to see distant relatives that they may otherwise never see again, without worrying about call costs. They can talk to relatives and friends who live interstate or in a different country, as often as they like, with nothing more than the tap of a name. Older adults can see their grandchildren growing up, by tapping on a 6-inch call button containing a named photo. This is digital technology at its best, bringing people together without fear of bill shocks.
Konnekt Videophone -- Introduction
Konnekt Videophone Introduction
Make and Receive Phone Calls with Konnekt Captioning Videophone - 2023 Update
Captioning Videophone in action
Explore Videophone Features
- One Press Connect
- Auto Answer
- Reduced Bills
- Zero Configuration
- Large Buttons
- Video and Phone
- Large Touch Screen
- Easy To Hear
- One-page Feature Summary
Explore Captioning Videophone Features
All the advantages of the Konnekt Videophone, plus on-screen captions in text that can be up to 7 cm (2.5 in) tall, and the ability to adjust ringing and volume for maximum audibility. Read more about Captioning Videophone.
How does it help?
Konnekt Videophone is incredibly simple to use, designed for someone who may struggle with a tablet or even a phone. It caters for those in their golden years or with additional needs, who need a phone that’s large, loud, doesn’t permit unwanted callers, and doesn’t require any management whatsoever. Sons and daughters particularly love the automatic answer for trusted callers. See Seniors applications.
Konnekt Captioning Videophone is designed specifically for people of all ages who are deaf or hard-of-hearing. It makes and receives phone calls (so you can talk to businesses, services and friends), and it also makes and receives video calls (for reading lips and faces) — all with captions, in your choice of over 40 languages. Learn more about Captioning Videophone.