Quick-Start Guide

• Internet speed > 2/0.7 Mbps down/up, or 2/2 Mbps for lip reading.
• Ensure the WiFi signal is strong, or use a network cable or a WiFi extender.
• Choose a quiet room with minimal background noise.
• The user’s face should be well lit, with no movement or strong lighting behind them.
• Position away from other equipment (TV, PC) and safe from knocks and spills.
• For desk/table mount, use supplied Adhesive Clamp to prevent toppling.
• Ensure cabling does not present a trip hazard.
• Temperature < 30 degrees C. Humidity < 80%.

• Ensure your modem/router is on first.
• Connect Videophone to power outlet.
• Optional: If using a network cable, connect Videophone to your modem/router.
• IMPORTANT: If you are connecting via network cable, or you have a Konnekt-supplied modem, or you have previously arranged WiFi Auto Connect, then skip to step 7.

• Start Videophone and wait for the horizontal progress bar
• Press and hold the CONFIG button for more than 5 seconds
• IMPORTANT: Tap and maintain contact, while sliding your finger left and right on the button
  (this prevents accidental access to the Configuration screen)
• Release the CONFIG button
• If a configuration password is requested, enter it now (see printed guide)

• If prompted for a password: Touch or press in the password-entry area. Enter your WiFi password. Press OK.
• Press Change WiFi again. Verify that your network name now appears within Active Connections.

To check or edit your connection details:

• Press ADVANCED NETWORKING, then Edit Connections
• Select your network in the list, then the Settings (cog wheel) icon, then WiFi Security
• If required, move the on-screen keyboard using the 4-arrow key at the right of the keyboard
• Optional: Test Internet access using the BROWSER
• Optional: If your WiFi requires browser login, try using the on-screen keyboard to enter 7.7.7.7 into the browser address bar. Contact Support for assistance.

• Press the RESTART icon
• Press the RESTART button
• Wait for Videophone to shutdown and then start up (1-2 minutes)
• If an error screen appears, return to step 3, check connection and review settings
• If the error screen persists, note the number of green and red lights or take a photo; Konnekt activation may be required
• Please leave the Videophone powered on and connected to network

• IMPORTANT: Please contact us by phone, Skype or message to finalise your setup and activate your Videophone